Flight3 Marketing is a Marketing Solutions & Insights Group founded by Tom James and Kristan Miller in 2009. To give clients the full benefit of their years of experience, Flight3 Marketing is committed to having the founders actively lead each project. Team members include a quantitative research expert, qualitative research moderators, an innovation leader, brand strategists, advertising experts, and insights gurus. With the depth of talent on the team and the founders’ commitment to be fully engaged in each project, clients are ensured a uniquely well-rounded, experienced team working on their business.
Tom James ♦ Co-founder
Tom has held senior level positions in both the advertising industry and leading corporate consumer products companies. A graduate of Johns Hopkins and Columbia Business School, he began his career in Packaged Soap marketing at Procter and Gamble.
He spent many years in senior management positions at several major New York advertising agencies, heading up strategic marketing and advertising development for many blue chip consumer businesses such as Revlon, Heinz, Clairol, and Crayola, to name a few.
Tom spent four years as the Chief Marketing Officer for Pizza Hut, overseeing a successful period of share growth for the company. He then worked with Enterprise Rent-A-Car, helping to strategically integrate their acquisitions of the Alamo and National rental car brands.
At Flight3, he uses all his expertise and experience to guide clients on strategy and marketing.
Kristan Miller ♦ Co-founder
Kristan has led a high-profile marketing career for over 25 years. After graduating magna cum laude and then receiving her MBA from the Marriott School of Management at Brigham Young University, she enjoyed a 12-year career at Pizza Hut, both as a subdivision of PepsiCo and later as Yum! Restaurants.
Kristan grew her career with increasing leadership responsibilities in virtually all areas of marketing including brand management, project leadership, innovation development, targeted marketing, field marketing, strategy, and brand communications. As Vice President of Strategic Marketing, Kristan led the marketing efforts of a cross-functional innovation team. Later, as Vice President of Brand Communications, Kristan oversaw all advertising, media, field marketing, PR, and digital marketing efforts.
After consulting for a national marketing communications firm, Kristan joined forces with Tom James to create Flight3 Marketing.