Our clients range from restaurants to entertainment to airlines to retail to CPG and more. We’ve been privileged to work with such great companies and brands, such as…

Here’s what some of our clients have to say

Linda VanGosen

Vice President, Brand & Menu Strategy

“This team has unparalleled expertise in building strong, differentiated brands. With hands-on, executive experience across a range of retail and consumer businesses, they have a signature approach to both addressing business problems and unlocking opportunities for future growth. They seek to understand both the consumer and the business to bring holistic, balanced and creative solutions to grow any brand — and have results to prove it. They have been effective business partners, and I highly recommend them on any project.”

Peter Hearl

Former Chief Operating Officer, Yum Brands and Former CEO, Pizza Hut

“Whether it’s the development of brand strategy or the launch of a new product, the team at Flight3 has you covered. Having worked alongside Tom James and Kristan Miller for a number of years, I’ve seen firsthand the intellect, creativity and executional excellence that they bring both individually and collectively to all aspects of the Marketing Mix.
Tom James is amongst the very best creative minds in the land, with an extensive background in consumer insights, concept development, brand positioning and advertising strategy across a broad range of industries.
Kristan Miller has a proven track record in all aspects of marketing and brings both passion and a deep understanding of product positioning, touch point marketing and media management to bear on any marketing or sales challenge.
Whatever the Marketing or Sales challenge, I am confident the team at Flight3 will provide practical, results driven solutions.”

Alissa Jaquish

Consumer Insights

“Your facilitation of the entire project resulted in learnings that benefited the project and taught us all a great deal. We have a much greater understanding of the elements that our brand positioning must encompass and can articulate them in much more clear and compelling ways. It was a robust learning plan, and it delivered perfectly!”

Sarah McAloon

President

“I’ve worked with Kristan and Tom several times while I’ve held CMO and President roles. I’ve known both of them for 17 years. They are the perfect pair to bring every project the absolute best level of thinking, strategic approach, creativity, execution and distillation and dissemination of the key learnings and insights. They are a go to consulting group for me.”

Zach Aho

Great Value Brand

“I had a great experience working with Flight3. They responded to our needs quickly and went above and beyond what we asked of them to deliver strong consumer insights. Our team greatly benefitted from Flight3’s extensive experience. They helped us re-frame the way we look at our category by focusing on consumer need states. This strategy paid off in a big way. With the same level of distribution, we improved sales by 20% and profits 50%.”

John Dillon

Chief Marketing Officer

“I had the good fortune of working with these marketing minds together for several years. Each of them in their own right offer a wealth of expertise and marketing insight; the fact they’ve teamed up, they’re exponentially stronger. Not only are each of them a pleasure to work with, but they offer the kind of consumer-grounded, logical-yet-creative marketing expertise any organization should be lucky to tap into. In this competitive marketplace where identifying key consumer insights and activating solutions to address those insights are so critical, this is a team that I have no doubt will make a difference to drive any business.”

Sean Gleason

Chief Marketing Officer

“This is a team like no other. Their strategic contributions have led to some of the most successful new product launches ever. This team delivers what every marketer craves: consumer-focused strategies and world-class execution.”

Emily Boone

Innovation Insights

“Our work with Flight3 led to AMAZING results with [our quantitative testing] – the best [signature brand] has seen to date. We had 60% pass rate for feasibility. As a reference, last year’s pass rate was about 17%.”

Scott Zaleskin

Formerly Senior Director, Chili’s. Currently Vice President, Pernod Ricard.

“I have had the good fortune to partner with the team at Flight 3 Marketing. They leverage their broad business experiences to bring to every discussion a level of senior strategic thinking, creative solutions to business problems and solid consumer insights that are not easily accessible. They approach each assignment with a level of collaboration and partnership that sets the stage for a solid work relationship and deliverables that always meet our expectations.
The team has brought a fresh approach to each assignment – they have listened to our business challenges, immersed themselves in category and brand data and asked thought-provoking questions to challenge us to think differently. Our ideation sessions have always leveraged the latest consumer insights and enabled the broader team to uncover new and innovative ideas that are grounded in an insight and can be tightly linked to the brand.
Over the course of our two year relationship, the team at Flight 3 has been a critical partner in helping us re-build our product pipeline.”